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Deposit Program
Deposit Details
A non-refundable 25% deposit down for most special order items. Some brands (depending on the item) may require a larger percentage (50%) down.
No refunds? Special order items are unique and don't sell very often or quickly, thus leaving us stuck with said item. This is why the 25% down is kept as a restocking fee in the event of an order cancellation.
Once the item arrives we will invoice you for the remaining 75% balance due along with shipping costs.
Special order items can take anywhere from 3-months to 1-year depending on the brand and availability. Some Japanese companies are small shops and their products are hand-crafted and take time to build. Wait time will be discussed when placing your custom order.
